Telephone switchboard operator

Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports.

Telephone switchboard operator

Key metrics

Salary range:
(entry-level to experienced)
EntryExperienced
BD400
BD850
Minimum academic attainment:
Secondary education

All labor market data as of Q4 2025. All education-related data as of academic year 2023/2024

"Entry Level" is the typical starting salary for individuals entering the labor market for the first time.

"Experienced" refers to the salary that professionals in this job may earn after building experience and advancing their skills.

Essential Skills & Knowledge

Essential Skills

  • answer incoming calls
  • communicate by telephone
  • maintain telephony system
  • redirect callers
  • use communication devices
  • use computer telephony integration

Essential Knowledge

  • electronic communication

The “Essential Skills and Knowledge” content is derived from the European Skills, Competences, Qualifications and Occupations (ESCO) framework for more information refer to ESCO's website.

Top sectors hiring Bahrainis for this job

  • Accommodation and Food Service Activities
  • Administrative and Support Service Activities